-The award signifies that Colonial Volkswagen is an industry leader in customer satisfaction-
Westborough, MA (February 14, 2014) — Colonial Volkswagen has joined the ranks of Volkswagen dealers who have excelled in all aspects of the customer experience by winning the coveted 2013 Customer First Club Award – President’s Level.
Members of the elite Customer First Club are selected by Volkswagen customers through a Customer Experience Survey. Only 50 dealerships in the United States receive Customer First Club membership. President’s Level is reserved for only 30 of the Top performing dealerships in Customer Satisfaction and New Vehicle sales volume.
Robert Martell (Vice President, VWoA): “Congratulations to the entire Staff at Colonial Volkswagen for earning the prestigious President’s Level Customer First Club Award for 2013. Colonial Volkswagen has shown truly exceptional dedication in delivering outstanding service to the largest volume of loyal Volkswagen customers.”
About Volkswagen of America
Volkswagen has received international awards for its eco-friendly manufacturing facility located in Chattanooga, Tennessee. The Chattanooga manufacturing facility builds the all-new Passat Sedan, specifically designed for the North American market and winner of the Motor Trend magazine 2012 Car of the Year award. Volkswagen Chattanooga is the first and still only car factory worldwide with a LEED Platinum certification. It is also certified according to ISO 14001 for its environmental management system and according to ISO 50001 for its energy management system.
“We vow to make owning a Volkswagen something to smile about”.